I don’t want to leave a super detailed and complex review so I will keep it short and sweet. Just ask for Tracey Allen, my experience with her was truly 5 out of 5 stars. If I know anyone personally looking to purchase a vehicle, I am going to recommend her from here on out.

Was looking into getting a car and Donovan was amazing! So attentive and knowledgeable about all the different cars on the lot. He definitely helped me find what I was looking for! 10/10 employee

Not really interested in helping econically ,but expensively and kept trying to sell me an expensive car with little trade in allowance for my car

Tracy is one of the best salesperson we ever had. She was very knowledgeable and treated us like family. John Keen was also very knowledgeable and processed all our financial needs. They were both very kind and fun to be around.

I had such a wonderful experience buying my car from Tracey. From start to finish, the entire process was smooth, stress-free, and actually enjoyable—which isn’t something you can always say about buying a car! Tracey was knowledgeable, patient, and genuinely cared about making sure I was comfortable and happy with my purchase. Beyond being great at her job, she is just a truly kind and personable individual, and I really enjoyed getting to know her throughout the process. John in the finance department was just as great to work with. He explained everything clearly, answered all my questions, and made the financing portion feel easy and straightforward. Together, Tracey and John made this such a positive experience. I would absolutely recommend them to anyone looking for not just a great car, but an exceptional buying experience.

I bought a used Tesla from this place online and was highly impressed! The brought it to me cleaned it up real nice. I noticed it had new tires and all the charging stuff in the trunk. I had a broken door on the car and the fixed it for me when I brought it up to Tesla. These people rock! Very professional 👏 which I love. This car has been really good to me and my whole family loves it. ❤️

Dealt with Alex and Tex. Great experience in every aspect.

Phenomenal dealer experience! I've never had a simpler process ever before even working in-person. Tracey Allen made it so easy even though we were in Austin and handling everything without in-person contact. None of your typical back and forth with the manager to negotiate on price/features or trade in value that I've come to expect at a dealership! Way above and beyond! Thank you!! Tracey and Lauren were great!

Came in early to meet with me and explained everthing and answered my questions.

Tracey Allen went above & beyond expectations, beyond any other dealer to find the best van for me. She was always happy & upbeat & put up with my requirements in a market where many vans were "sold" before they were even built. I really appreciate the time she put in & the feedback I got from her. She will work for you to find what you want. I am so glad she was my sales professional.

Very knowledgeable staff. Getting my new vehicle went smooth and easy.

Alex Johnson is top notch! He did so good the first time we bought a car thru him at a different dealership. When I found out he was a Toyota. Well you know I had to come check out what they had . Wifes been wanting a 4runner and Alex had just the one. He does a great job. He makes buying a vehicle an absolutely pleasure! Yal please do not hesitate to ask for Alex to get you in your next daily drive or maybe even your dream car !!!!

Tracey Allen was so wonderful to work with. She gave me a wonderful deal on a new car and the trade. I worked everything online, then came in to sign the papers. No hassle! Thanks, Tracey.

From start to finish, my experience at Toyota Waco was outstanding. Tracey Allen provided exceptional customer service, was honest, patient, and incredibly helpful. Tracey made sure everything was handled efficiently and made the process easy and enjoyable. If you’re looking for top-notch service, ask for Tracey — you won’t be disappointed!

Bought a Prius from Tracey Allen. Will definitely go back if I need another vehicle and will send friends her way. Had the whole deal done over the phone in around 30 minutes including them setting up a dealer trade for a car in the color I wanted. Spent about an hour at the dealership the next day, but could have been in and out in less time as they were prepared for us. Fantastic alternative to the GREEDY DFW dealerships that want to stick you with crap you dont want. ZERO DEALER ADD-ON's... very upfront and honest about everything. 1000% would recommend.

Tracey at Toyota Waco was absolutely incredible to work with. She was responsive, kind, and refreshingly honest from start to finish. In an industry where you can sometimes feel pressured, Tracey made the entire experience feel easy and transparent. She answered every question thoroughly, followed up quickly, and truly made me feel taken care of. She’s the kind of person you want to do business with — trustworthy, professional, and genuinely caring. If you’re looking for someone who will treat you with integrity and respect, ask for Tracey. She’s the best!!

I had a great experience. Octavius made the experience seamless and low-stress. I love my truck!

Logan did a fantastic job getting my car all fixed up!

Just purchased a Brand New 2026 Tundra from Toyota of Waco. I would be wrong if I didn't mention how hassle free it was. I literally spent less than 45 minutes at the dealership. It started with me just browsing and basically window shopping online early this morning. I decided to do the application online and within 15-20 minutes Tracy Allen had reached to let me know they had my information and would be in touch once she got to the dealership. Less than a hour later she reached out to let me know I was approved. After work I stopped by the dealership, took it for a drive signed paperwork and was on my way. Never have I ever experienced a car purchase so smoothly and efficiently. Thank you Tracy and staff of Toyota of Waco.

Tracey Allen is Amazing!!!!!!BestService hands down